WE CARE ABOUT YOUR SKINCARE BUT MORE ABOUT YOUR SAFETY & HEALTH
Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For The Pore Company, that means understanding how it affects our employees, customers and communities, and then making the necessary adjustments to our work and operations.
We have one simple objective that guides us: keeping you our valued customer and our employees safe. This has been at the center of our conversations every step of the way. With that in mind, we have made several moves in our business in response to the threat of the coronavirus.
We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or are returning from an area of the world identified as posing a coronavirus-related risk.
A strict travel policy for our employees is in place, and we have canceled meetings with large gatherings, again to do what we can to help prevent the spread of the illness.
We know that many of you have deliveries in transit and can be experiencing some delay. Be assured we are working alongside with USPS, DHL and FedEx to get all packages delivered as quickly as possible. If you have any concerns, we will be happy to answer any questions you may via email at firstname.lastname@example.org.
We will continue to closely monitor the situation and do all we can to protect you and our employees. We appreciate all the support we have received from all over the world and will continue to serve you with the same love and dedication we’ve served our country.
Please note that there will be delays in shipping times during this unprecedented time, we are working closely with all of our shipping carriers to get all your purchases delivered to you as quickly as possible. Thank you for you patience and understanding!
You and families are in our thoughts and prayers!